polycom phone headset compatibility
VX500 and VVX600 series phones officially support specific USB headsets. It supports these bluetooth profiles.
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The VVX 500 phone officially supports certain Jabra and Plantronics USB headset models.
. To make your life easy we have links below to the major headset manufacturers compatibility guides. If applicable select your phones manufacturer and model from the dropdown lists. If you do not want to utilize the headset function please press the headset icon once more and it will return to the.
Other USB headset models may work but there may be limited functionality. These headsets include the GN1200 smart cable for your Polycom IP Phones switch setting 1. Polycom publishes a Headset Compatibility List for the Soundpoint IP phones including the vvx models.
USB headsets - Compatible with VVX 500 and 600 series only. You can connect the following Plantronics headset models to SoundPoint IP phones. Youll have the option to pick between Deskphone Softphone Mobile Bluetooth etc.
Once you have your compatible Polycom VVX 410 headset please plug the RJ-11 cable into the back of the phone into the far left port with the headset icon. Select the appropriate communication environment for your purposes at the top of the screen. USB headset models other than the ones listed in this document may still work with the VVX 500 phone but you may experience limited functionality.
Other headset models may function with your Polycom phone but have not yet been tested by Polycom. Jabra headsets offer on-device call control and integrate seamlessly with all Polycom telephony and Unified Communication platforms. The following interface cables and adapters are available.
Except SoundPoint IP phone models 301 501 and 601 Best regards. Go to Compatibility Guide. For remote answering on the Polycom IP phones you need a Plantronics HL10 Lifter Plantronics Lifter Accessory for Polycom IP Phones.
Generally speaking Plantronics and Jabra Evolve headsets are compatible with most Polycom phones but you may need a Polycom headset. If you need Polycom-compatible phone headsets for superb and seamless call handling from customer service to telemarketing Jabras range has your business covered affordably. Supra Plus Series HW251N HW261N only Encore Pro Series HW291N HW301N TriStar Series H81 Voice Tube Sennheiser.
EHS Headsets - Compatible with VVX 300 400 500 and 600 series. Both Plantronics and JabraGN Netcom wireless headsets are compatible with Polycom IP phones. Feature Profile 37477 2 Polycom Phone Interface Types Phone ModelInterface Type Wired Headset Connection Wireless Headset Connection SoundPoint IP 320330 321331 25 mm QDED to 25 mm RJ-9 to 25 mm SoundPoint IP 301 335 430 450 501 550 560 601 650 670 RJ-9 QDED to RJ-9 None.
Although Polycom recommends using aQDED to 25 mm cable you may alsouse a QDED to RJ-9 cable in conjunction with an RJ-9 to 25 mm adapter. It clearly states that none of the Wireless Headset including the 9350 are compatible. Polycom phones are compatible with a number of different headset types including analog USB electronic hookswitch EHS and Bluetooth headsets.
Headset Compatibility List for Polycom SoundPoint IP and VVX 1500 Phones. Before you use a headset. Poly provides a Support Document here.
Using Headsets with Polycom Phones. Numerous headsets are compatible with Polycom telephones but finding the correct amplifier or direct connect cable is the key to getting a headset to work properly with your Polycom phone. Cisco Avaya Polycom and others which are easier to understand showing headset compatibility needed cables adapters EHS cables and general headset terminology.
Once connected you can press the headset icon on the far right hand side of the phone to utilize your headset. The following tables list the supported headset types and models. Polycom has tested all models listed in the user guide for performance and functionality.
See our Compatibility Guide. The following guide will explain the compatible equipment you need including many pictures to simplify the process of finding a Polycom headset for your application. Weve also created our own headset guides for the most popular telephone manufacturers ie.
Supported USB headsets are plug and play when connected via the Polycom phone. It can be confusing to find the best Bluetooth compatible device for your Polycom phone especially if it belongs to the Polycom VVX series. Polycom Soundpoint IP Headset Compatibility List.
Additional information on Headsets. GN Netcom SKU 1005173 Plantronics SKU 70765 or Sennheiser CCEL 191-2. Supported USB Headsets for Polycom VVX 500 Business Media Phones EA 62760.
QDED to 25 mm cable. This means that Polycom certifies these models for performance and functionality. The only phone that supports Bluetooth headsets without an EHS base is the Polycom VVX 600.
Different phone models have different headset options not to mention different built-in ports.
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